Thank you for tuning into the Power Your Profits Podcast with guest speaker Nancy Ridge!

At Ridge Innovative, we help companies build an ecosystem of alliances and partners who have relationships with the customers they want, and who add value to their product or service to improve customer experience.

We hope you enjoy the following resources!

1. Contact Us for a Complimentary copy of Partners Are the Customer Experience E-Book (offer expires 12.31.24)

The business world has become focused on customer experience, almost to the point of obsession. Now, for the first time, the key link has been made between partner experience (PX) and customer experience (CX). Authors and experienced tech partnering veterans Nancy Ridge of Ridge Innovative and Norma Watenpaugh, CSAP, of Phoenix Consulting Group present the findings of their research and highlight these connections, and explain their implications for companies and for partnering professionals, in Partners Are the Customer Experience.

This brand-new e-book, produced as part of a collaboration between the authors and ASAP, covers:

  • How partners engage all along the customer journey, from pre-sale through point of sale to post-sale
  • How customers benefit from a strong partner experience and realize better business outcomes
  • How better enablement, specialization, collaborative selling assistance, and other partner benefits improve customer experience
  • How building trust and developing strong relationships fosters both partner and customer experience

…and much more!

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Add Subject line: Power Your Profits Podcast –  Free PX are the CX E-Book

2. Access the MasterClass on Positioning Partner Ecosystems

What CXOs Should Know…

Partner managers, you are in a unique position to lead your companies to greater growth, innovation, and resiliency.

In this episode of MasterClass, Nancy Ridge and Norma Watenpaugh come together with Trevor Burnett to discuss the hard-hitting facts and economic impact metrics that will empower you to make a compelling case for positioning partner ecosystems to CXOs.

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3. Access PartnerOptimizer’s Ecosystem Chronicles with Data Driven Success Stories

 

Ecosystem Chronicles LIVE from the JS Group suite at CPExpo. Right Customer Experience Starts with Right Partners…Starts with Right Partner Data.

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