Publications

 

Publications

Book | A Channel For Change

In her new memoir, “A Channel for Change: How the Alliance of Channel Women (ACW) Took Root,” technology leader, author and advocate Nancy Ridge tells the story of how a grassroots initiative became a national force for women in the technology channel.

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ebook | Partners Are The Customer Experience

Great customer experience (CX) fuels revenue growth. This statement sounds like common sense—plain, simple and supported by many studies over the years. However, it takes on new meaning in today’s world as analysts, sales leaders and executives alike agree the customer journey has forever changed.

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