We’re honored that Partners Are the Customer Experience is amongst Canalys Insights‘ Top 55 Channel Ecosystem Books! The business world has become focused on customer experience, almost to the point of obsession. Now, for the first time, the key link has been made between partner experience (PX) and customer experience (CX). Authors and experienced tech partnering veterans Nancy Ridge of Ridge Innovative and Norma Watenpaugh, CSAP, of Phoenix Consulting Group present the findings of their research and highlight these connections, and explain their implications for companies and for partnering professionals, in Partners Are the Customer Experience.
Discover valuable insights, practical advice and proven strategies from a curated list of 55 books dedicated to the channel ecosystem, benefiting everyone from vendors and distributors to MSPs, VARs, SIs and ISVs. Stay ahead of the fast-evolving channel space, hone your problem-solving skills and uncover new opportunities by delving into these empowering resources.
